/* ═══════════════════════════════════════════════════════════════
   SV-PHANHOI.CSS — Cửa sổ "Phản hồi cho StarWork" (SoC 09/10/2026)
   Lớp tiền tố `.svph-` — ⛔ đừng dùng `.tk-` (trùng chat.css, xem chú thích đầu hop.css).
   Màu LẤY TỪ TOKEN của hop.css (--navy-*, --gold, --ink*, --line, --success...), ⛔ không chép hex
   trừ lớp phủ nền. Tối là mặc định, chủ đề sáng tự theo token.
   ═══════════════════════════════════════════════════════════════ */
.svph { position: fixed; inset: 0; z-index: 9000; display: flex; align-items: center; justify-content: center;
  padding: 20px; background: rgba(6, 10, 20, .68); -webkit-backdrop-filter: blur(3px); backdrop-filter: blur(3px);
  animation: svphIn .18s ease-out; }
@keyframes svphIn { from { opacity: 0; } to { opacity: 1; } }
@keyframes svphUp { from { opacity: 0; transform: translateY(12px); } to { opacity: 1; transform: none; } }
.svph-box { position: relative; width: min(780px, 100%); max-height: min(92dvh, 920px); display: flex; flex-direction: column;
  background: var(--navy-dark); color: var(--ink); border: 1px solid var(--line); border-radius: 18px; overflow: hidden;
  box-shadow: 0 28px 90px rgba(0, 0, 0, .5); animation: svphUp .22s ease-out; }

.svph-hd { display: flex; gap: 14px; align-items: flex-start; padding: 22px 26px 14px; }
.svph-hd h2 { margin: 0; font-size: var(--fs-h1); line-height: 1.25; font-weight: 700; letter-spacing: -.005em; text-wrap: balance; }
.svph-hd p { margin: 5px 0 0; color: var(--ink-2); font-size: var(--fs-body); line-height: 1.5; max-width: 54ch; }
.svph-x { flex: none; margin-left: auto; width: 36px; height: 36px; display: grid; place-items: center; border-radius: 10px;
  border: 1px solid transparent; background: transparent; color: var(--ink-2); cursor: pointer; }
.svph-x:hover { background: var(--surface-raised); color: var(--ink); }
.svph svg { width: 20px; height: 20px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; flex: none; }

.svph-tabs { display: flex; gap: 4px; padding: 0 26px; border-bottom: 1px solid var(--line); }
.svph-tab { position: relative; padding: 10px 14px 11px; margin-bottom: -1px; border: 0; background: none; color: var(--ink-2);
  font: inherit; font-size: var(--fs-body); font-weight: 600; cursor: pointer; border-bottom: 2px solid transparent; }
.svph-tab:hover { color: var(--ink); }
.svph-tab[aria-selected="true"] { color: var(--gold-soft); border-bottom-color: var(--gold); }
.svph-tab .svph-n { margin-left: 6px; padding: 1px 7px; border-radius: 999px; background: var(--surface-raised); color: var(--ink);
  font-size: var(--fs-caption); font-weight: 700; }

.svph-body { flex: 1 1 auto; min-height: 0; overflow-y: auto; overflow-x: hidden; padding: 20px 26px 8px; scroll-behavior: smooth; }
.svph-sec { margin-bottom: 26px; }
.svph-sec:last-child { margin-bottom: 8px; }
.svph-lb { display: flex; align-items: baseline; gap: 8px; margin: 0 0 4px; font-size: var(--fs-body); font-weight: 700; }
.svph-lb em { font-style: normal; font-weight: 500; color: var(--ink-3); font-size: var(--fs-caption); }
.svph-hint { margin: 0 0 10px; color: var(--ink-3); font-size: var(--fs-caption); line-height: 1.5; }

/* ── ba thẻ chọn loại ── */
.svph-loai { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; }
.svph-the { display: flex; flex-direction: column; align-items: flex-start; gap: 8px; text-align: left; padding: 14px 14px 13px;
  border-radius: 12px; border: 1px solid var(--line); background: var(--navy-deep); color: var(--ink); font: inherit; cursor: pointer;
  transition: border-color .15s, background .15s, transform .15s; }
.svph-the:hover { border-color: var(--ink-3); }
.svph-the > div { display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.svph-the b { font-size: var(--fs-body); font-weight: 700; }
.svph-the span { color: var(--ink-3); font-size: var(--fs-caption); line-height: 1.4; }
.svph-the .svph-ic { display: grid; place-items: center; width: 34px; height: 34px; border-radius: 9px; background: var(--surface-raised); color: var(--gold-soft); }
.svph-the[aria-checked="true"] { border-color: var(--gold); background: var(--surface); box-shadow: 0 0 0 1px var(--gold) inset; }
.svph-the[aria-checked="true"] .svph-ic { background: var(--gold); color: var(--on-accent); }

/* ── chip khu vực + mức ảnh hưởng ── */
.svph-chips { display: flex; flex-wrap: wrap; gap: 8px; }
.svph-chip { padding: 7px 13px; border-radius: 999px; border: 1px solid var(--line); background: transparent; color: var(--ink-2);
  font: inherit; font-size: 13px; cursor: pointer; transition: border-color .15s, color .15s, background .15s; }
.svph-chip:hover { border-color: var(--ink-3); color: var(--ink); }
.svph-chip[aria-checked="true"] { border-color: var(--gold); color: var(--gold-soft); background: rgba(201, 162, 39, .12); font-weight: 600; }
.svph-seg { display: inline-flex; flex-wrap: wrap; gap: 0; border: 1px solid var(--line); border-radius: 10px; overflow: hidden; }
.svph-seg button { padding: 8px 14px; border: 0; border-right: 1px solid var(--line); background: transparent; color: var(--ink-2);
  font: inherit; font-size: 13px; cursor: pointer; }
.svph-seg button:last-child { border-right: 0; }
.svph-seg button:hover { color: var(--ink); background: var(--navy-deep); }
.svph-seg button[aria-checked="true"] { background: var(--gold); color: var(--on-accent); font-weight: 700; }

/* ── ô nhập ── */
.svph-f { display: block; width: 100%; box-sizing: border-box; padding: 11px 13px; border-radius: 10px; border: 1px solid var(--line);
  background: var(--navy-deep); color: var(--ink); font: inherit; font-size: var(--fs-body); line-height: 1.5; resize: vertical; }
.svph-f::placeholder { color: var(--ink-3); }
.svph-f:hover { border-color: var(--ink-3); }
.svph-f:focus { outline: none; border-color: var(--gold); box-shadow: 0 0 0 3px rgba(201, 162, 39, .22); }
textarea.svph-f { min-height: 112px; }
.svph-f.is-bad { border-color: var(--danger-chu, var(--danger)); }
.svph-row { position: relative; margin-bottom: 12px; }
.svph-cnt { position: absolute; right: 10px; bottom: 7px; font-size: 11px; color: var(--ink-3); pointer-events: none; font-variant-numeric: tabular-nums; }
.svph-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.svph-mini { margin: 0 0 6px; font-size: 13px; font-weight: 600; color: var(--ink-2); }
.svph-more { margin-top: 4px; }
.svph-more[hidden], .svph [hidden] { display: none !important; }

/* ── ảnh chụp màn hình ── */
.svph-drop { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; padding: 16px; border-radius: 12px;
  border: 1.5px dashed var(--ink-3); background: var(--navy-deep); transition: border-color .15s, background .15s; }
.svph-drop.is-over { border-color: var(--gold); background: rgba(201, 162, 39, .1); }
.svph-drop p { margin: 0; flex: 1 1 220px; color: var(--ink-2); font-size: 13px; line-height: 1.5; }
.svph-drop p b { color: var(--ink); }
.svph-btns { display: flex; gap: 8px; flex-wrap: wrap; }
.svph-b { display: inline-flex; align-items: center; gap: 8px; padding: 9px 14px; border-radius: 10px; border: 1px solid var(--line);
  background: transparent; color: var(--ink); font: inherit; font-size: 13px; font-weight: 600; cursor: pointer; }
.svph-b svg { width: 17px; height: 17px; }
.svph-b:hover:not(:disabled) { border-color: var(--gold); color: var(--gold-soft); }
.svph-b:disabled { opacity: .5; cursor: not-allowed; }
.svph-b.pri { background: var(--gold); border-color: var(--gold); color: var(--on-accent); }
.svph-b.pri:hover:not(:disabled) { background: var(--gold-soft); border-color: var(--gold-soft); color: var(--on-accent); }
.svph-thumbs { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 10px; margin-top: 12px; }
.svph-thumb { position: relative; border-radius: 10px; overflow: hidden; border: 1px solid var(--line); background: #000; aspect-ratio: 16 / 10; }
.svph-thumb img { width: 100%; height: 100%; object-fit: cover; display: block; }
.svph-thumb .svph-tb { position: absolute; left: 0; right: 0; bottom: 0; display: flex; gap: 6px; padding: 6px;
  background: linear-gradient(transparent, rgba(0, 0, 0, .78)); }
.svph-thumb button { flex: 1; padding: 5px 6px; border-radius: 7px; border: 0; background: rgba(255, 255, 255, .16); color: #fff;
  font: inherit; font-size: 12px; font-weight: 600; cursor: pointer; }
.svph-thumb button:hover { background: rgba(255, 255, 255, .3); }
.svph-thumb .svph-del { flex: none; width: 30px; padding: 5px 0; }
.svph-thumb .svph-del svg { width: 14px; height: 14px; margin: auto; display: block; }
.svph-size { position: absolute; top: 6px; right: 6px; padding: 2px 7px; border-radius: 999px; background: rgba(0, 0, 0, .66); color: #fff; font-size: 11px; }

/* ── thông tin kỹ thuật ── */
.svph-diag { border: 1px solid var(--line); border-radius: 12px; background: var(--navy-deep); overflow: hidden; }
.svph-diag-hd { display: flex; align-items: center; gap: 12px; padding: 13px 15px; }
.svph-diag-hd .svph-ic { display: grid; place-items: center; width: 34px; height: 34px; border-radius: 9px; background: var(--surface-raised); color: var(--success); }
.svph-diag-hd div { flex: 1; min-width: 0; }
.svph-diag-hd b { display: block; font-size: var(--fs-body); }
.svph-diag-hd span { display: block; color: var(--ink-3); font-size: var(--fs-caption); line-height: 1.45; }
.svph-sw { position: relative; flex: none; width: 44px; height: 26px; }
.svph-sw input { position: absolute; inset: 0; width: 100%; height: 100%; margin: 0; opacity: 0; cursor: pointer; z-index: 1; }
.svph-sw i { position: absolute; inset: 0; border-radius: 999px; background: var(--surface-raised); border: 1px solid var(--line); transition: background .15s; }
.svph-sw i::after { content: ""; position: absolute; top: 2px; left: 2px; width: 20px; height: 20px; border-radius: 50%; background: var(--ink); transition: transform .15s; }
.svph-sw input:checked + i { background: var(--gold); border-color: var(--gold); }
.svph-sw input:checked + i::after { transform: translateX(18px); background: var(--on-accent); }
.svph-sw input:focus-visible + i { outline: 2px solid var(--sv-focus, var(--gold-soft)); outline-offset: 2px; }
.svph-diag-chips { display: flex; flex-wrap: wrap; gap: 6px; padding: 0 15px 12px; }
.svph-diag-chips span { padding: 3px 9px; border-radius: 999px; background: var(--surface-raised); color: var(--ink-2); font-size: 12px; }
.svph-diag-chips span.is-w { color: var(--warning); }
.svph-tg { display: flex; align-items: center; gap: 6px; width: 100%; padding: 10px 15px; border: 0; border-top: 1px solid var(--line);
  background: transparent; color: var(--ink-2); font: inherit; font-size: 13px; font-weight: 600; cursor: pointer; text-align: left; }
.svph-tg:hover { color: var(--gold-soft); }
.svph-tg svg { width: 16px; height: 16px; transition: transform .15s; }
.svph-tg[aria-expanded="true"] svg { transform: rotate(180deg); }
.svph-pre { margin: 0; max-height: 220px; overflow: auto; padding: 12px 15px; border-top: 1px solid var(--line); background: rgba(0, 0, 0, .22);
  color: var(--ink-2); font: 12px/1.55 var(--sv-font-mono, ui-monospace, Menlo, Consolas, monospace); white-space: pre-wrap; word-break: break-word; }
.svph-diag.is-off .svph-diag-chips, .svph-diag.is-off .svph-tg, .svph-diag.is-off .svph-pre { display: none; }
.svph-diag.is-off .svph-diag-hd .svph-ic { color: var(--ink-3); }

/* ── chân + thông báo ── */
.svph-ft { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; padding: 14px 26px 18px; border-top: 1px solid var(--line); background: var(--navy-dark); }
.svph-ft .svph-priv { display: flex; gap: 8px; align-items: flex-start; flex: 1 1 260px; margin: 0; color: var(--ink-3); font-size: 12px; line-height: 1.5; }
.svph-ft .svph-priv svg { width: 16px; height: 16px; margin-top: 1px; }
.svph-err { flex: 1 1 100%; margin: 0; padding: 9px 12px; border-radius: 9px; border: 1px solid var(--danger); background: rgba(198, 40, 40, .12);
  color: var(--danger-chu, var(--danger)); font-size: 13px; line-height: 1.45; }
.svph-go { padding: 12px 24px; font-size: var(--fs-button); }
.svph-toast { position: absolute; left: 50%; bottom: 84px; transform: translateX(-50%); padding: 9px 15px; border-radius: 10px;
  background: var(--surface-raised); color: var(--ink); border: 1px solid var(--line); font-size: 13px; box-shadow: 0 8px 30px rgba(0, 0, 0, .4);
  animation: svphUp .18s ease-out; z-index: 3; max-width: calc(100% - 32px); }

/* ── màn thành công ── */
.svph-ok { display: flex; flex-direction: column; align-items: center; text-align: center; padding: 26px 8px 18px; }
.svph-ok .svph-big { display: grid; place-items: center; width: 68px; height: 68px; border-radius: 50%; background: rgba(61, 190, 123, .16); color: var(--success); margin-bottom: 16px; }
.svph-ok .svph-big svg { width: 38px; height: 38px; stroke-width: 1.7; }
.svph-ok h3 { margin: 0 0 6px; font-size: var(--fs-h1); }
.svph-ok > p { margin: 0 0 16px; color: var(--ink-2); max-width: 46ch; line-height: 1.55; }
.svph-ma { display: inline-flex; align-items: center; gap: 10px; padding: 9px 12px 9px 16px; border-radius: 10px; border: 1px solid var(--line);
  background: var(--navy-deep); font: 600 15px var(--sv-font-mono, ui-monospace, Menlo, Consolas, monospace); letter-spacing: .03em; }
.svph-next { width: min(460px, 100%); margin: 22px 0 6px; padding: 0; list-style: none; text-align: left; }
.svph-next li { position: relative; padding: 0 0 12px 30px; color: var(--ink-2); font-size: 13.5px; line-height: 1.5; }
.svph-next li::before { content: ""; position: absolute; left: 7px; top: 6px; width: 8px; height: 8px; border-radius: 50%; background: var(--gold); }
.svph-next li::after { content: ""; position: absolute; left: 10.5px; top: 18px; bottom: 0; width: 1px; background: var(--line); }
.svph-next li:last-child::after { display: none; }
.svph-ok .svph-btns { margin-top: 10px; justify-content: center; }

/* ── tab "Phản hồi của tôi" ── */
.svph-ls { display: flex; flex-direction: column; gap: 10px; padding-bottom: 12px; }
.svph-it { padding: 14px 16px; border-radius: 12px; border: 1px solid var(--line); background: var(--navy-deep); }
.svph-it-hd { display: flex; align-items: flex-start; gap: 10px; }
.svph-it-hd b { flex: 1; min-width: 0; font-size: var(--fs-body); line-height: 1.35; word-break: break-word; }
.svph-pill { flex: none; padding: 3px 10px; border-radius: 999px; font-size: 12px; font-weight: 700; background: var(--surface-raised); color: var(--ink-2); }
.svph-pill.ok { background: rgba(61, 190, 123, .15); color: var(--success); }
.svph-pill.go { background: rgba(74, 134, 232, .16); color: var(--info); }
.svph-pill.no { background: transparent; border: 1px solid var(--line); color: var(--ink-3); }
.svph-it-m { display: flex; flex-wrap: wrap; gap: 6px 12px; margin: 6px 0 0; color: var(--ink-3); font-size: 12px; }
.svph-it p { margin: 10px 0 0; color: var(--ink-2); font-size: 13.5px; line-height: 1.5; }
.svph-tl { margin: 12px 0 0; padding: 0; list-style: none; }
.svph-tl li { position: relative; padding: 0 0 9px 20px; color: var(--ink-2); font-size: 13px; line-height: 1.45; }
.svph-tl li::before { content: ""; position: absolute; left: 3px; top: 6px; width: 7px; height: 7px; border-radius: 50%; background: var(--ink-3); }
.svph-tl li:first-child::before { background: var(--gold); }
.svph-tl li time { display: block; color: var(--ink-3); font-size: 11.5px; }
.svph-empty { padding: 44px 16px; text-align: center; color: var(--ink-2); }
.svph-empty b { display: block; margin-bottom: 4px; color: var(--ink); font-size: var(--fs-h2); }
.svph-sk { height: 74px; border-radius: 12px; background: linear-gradient(90deg, var(--navy-deep), var(--surface-raised), var(--navy-deep)); background-size: 200% 100%; animation: svphSk 1.2s linear infinite; }
@keyframes svphSk { to { background-position: -200% 0; } }

/* ── trình đánh dấu ảnh ── */
.svph-ed { position: absolute; inset: 0; z-index: 5; display: flex; flex-direction: column; background: var(--navy-dark); animation: svphIn .15s ease-out; }
.svph-ed-tb { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; padding: 12px 16px; border-bottom: 1px solid var(--line); }
.svph-ed-tb .svph-b[aria-pressed="true"] { border-color: var(--gold); color: var(--gold-soft); background: rgba(201, 162, 39, .12); }
.svph-ed-tb .sp { flex: 1; }
.svph-ed-cv { flex: 1; min-height: 0; display: grid; place-items: center; padding: 14px; background: rgba(0, 0, 0, .3); overflow: hidden; }
.svph-ed-cv canvas { max-width: 100%; max-height: 100%; touch-action: none; cursor: crosshair; border-radius: 6px; box-shadow: 0 6px 30px rgba(0, 0, 0, .5); }
.svph-ed-h { margin: 0; padding: 9px 16px; border-top: 1px solid var(--line); color: var(--ink-3); font-size: 12px; }

/* ── khối gọi mở trong tab Tài khoản ── */
.svph-cta { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; padding: 14px 16px; border-radius: 12px; border: 1px solid var(--line); background: var(--navy-deep); }
.svph-cta p { margin: 0; flex: 1 1 240px; color: var(--ink-2); font-size: 13.5px; line-height: 1.5; }
.svph-cta p b { display: block; color: var(--ink); font-size: var(--fs-body); }
.svph-cta-ls { margin-top: 10px; display: flex; flex-direction: column; gap: 6px; }
.svph-cta-ls div { display: flex; gap: 10px; align-items: center; padding: 8px 12px; border-radius: 9px; background: var(--navy-deep); font-size: 13px; }
.svph-cta-ls div span:first-child { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

/* ── màn nhỏ ── */
@media (max-width: 640px) {
  .svph { padding: 0; align-items: stretch; }
  .svph-box { width: 100%; max-height: 100dvh; height: 100dvh; border-radius: 0; border: 0; }
  .svph-hd { padding: calc(16px + env(safe-area-inset-top, 0px)) 16px 10px; }
  .svph-tabs { padding: 0 12px; }
  .svph-body { padding: 16px 16px 6px; }
  .svph-ft { padding: 12px 16px calc(14px + env(safe-area-inset-bottom, 0px)); }
  .svph-loai { grid-template-columns: 1fr; }
  .svph-the { flex-direction: row; align-items: center; gap: 12px; }
  .svph-2 { grid-template-columns: 1fr; }
  .svph-go { width: 100%; }
  .svph-toast { bottom: 110px; }
}
@media (prefers-reduced-motion: reduce) {
  .svph, .svph-box, .svph-toast, .svph-ed, .svph-sk { animation: none; }
  .svph-the, .svph-chip, .svph-sw i, .svph-sw i::after, .svph-tg svg { transition: none; }
}